We were in line to board Southwest flight to Memphis when she said, "Look! You're the leader!" She had noticed that my boarding position was at the beginning of our section. And though we were well back in the line, I was the first in our group. I laughed, "Clearly I'm just a guy in line. But, I'll do my best to get this little group onto the plane." Later that day a young friend called. She was a little frustrated about the lack of leadership opportunities at work. I'd asked